Privacy policy


Last Updated: June 2026

At Boujelle, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely through our payment providers)
  • Order history
  • IP address
  • Browser and device information
  • Cookies and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to customer enquiries
  • Improve our website and shopping experience
  • Prevent fraudulent transactions
  • Comply with legal obligations
  • Send marketing emails (only if you have subscribed)

Payment Information

We do not store your payment card information.

All payments are securely processed through trusted third-party payment providers such as Shopify Payments, PayPal, Afterpay, or other payment gateways available at checkout.

Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyse visitor behaviour
  • Personalise your shopping experience

You can disable cookies through your browser settings, although some features of our website may not function correctly.

Sharing Your Information

We only share your information with trusted third-party service providers where necessary to operate our business, including:

  • Shopify
  • Payment providers
  • Shipping and logistics partners
  • Marketing platforms
  • Analytics providers

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable precautions to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

However, no method of electronic transmission or online storage is completely secure, and we cannot guarantee absolute security.

Marketing Communications

If you subscribe to our mailing list, we may send you updates about new collections, promotions, and exclusive offers.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request a copy of the information we hold about you

To exercise these rights, please contact us on the contact page.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of these websites.

Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Boujelle

📧 Fill out the form on the contact page